Terms and Conditions

All deposits are non-refundable. This covers the cost of purchasing ingredients, locally sourcing the most desirable seasonal fruits, local creameries, local beekeepers, and the time the bakery spends on production.

The remaining balance is due 14 calendar days before the date of delivery. A reminder email/invoice will be sent. If the balance is not paid, Appalachian Muse considers it a cancellation and will not proceed with the order.

Mandatory $75.00 setup and delivery by the baker. Appalachian Muse will not put a tiered cake into a personal or delivery vehicle outside of our own company vehicles. This ensures that any damage during delivery can be remedied by the baker during setup. Each tier is delivered unstacked and in its individual box to be assembled at the venue by the baker.

 

Any florals requested shall be provided by your florist at your direction. Appalachian Muse will collaborate with your florist at the time of Delivery and Setup for the exchange of florals.

You must provide your own cake stand, knife and server set, plates, utensils, and boxes. Appalachian Muse is not responsible for providing cake stands, server sets, or boxes for leftovers. If the venue or planner does not provide these items, the cake will arrive and be set up on a cake board directly onto the table surface.